Privacy Policy

Use Open Golfer Limited Privacy Policy
Last updated: 09/07/2025

This Privacy Policy describes how Open Golfer Limited (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.opengolfer.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process your orders.
  • Marketing/analytics providers who use pixels, cookies, and tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: Processing payments, fulfilling orders, managing accounts, shipping, returns, and reviews.
  • Marketing and Advertising: Sending promotions via email, SMS, or post, and tailoring ads on our Site and others.
  • Security and Fraud Prevention: Detecting and investigating fraudulent or malicious activity.
  • Communicating with You: Providing customer support and improving our Services.

Cookies

Like many websites, we use Cookies on our Site. For details, see Shopify Cookies Policy.

How We Disclose Personal Information

We may disclose your information with vendors, business partners, affiliates, or in connection with legal/compliance obligations. Examples include payment processors, shipping providers, and marketing partners.

User Generated Content

Content you post publicly (e.g. reviews) is accessible to others. We are not responsible for how third parties use or misuse such information.

Third Party Websites and Links

Our Site may link to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before sharing information.

Children's Data

The Services are not intended for children, and we do not knowingly collect information from individuals under 16 years of age.